If you have any questions, please send an email to firstname.lastname@example.org or contact us via our contact form. We are happy to answer all your questions!
“The art and science of asking questions is the source of all knowledge.” – Thank you, Thomas Berger
IS IT POSSIBLE TO VIEW THE PRODUCTS IN REALITY?
Absolutely! Since July 2021 you will find all our products in our physical store KoKo.kollektief at Haverwerf 1, 2800 Mechelen (BE).
Why KoKo.kollektief and not Ode? Well, KoKo.kollektief is a sustainable concept store that we started together with three other entrepreneurs.
HOW ARE THE ORDER PACKAGED?
In everything we do, we try to show as much respect as possible for nature and for you, our customers. That is why we work together with the packaging-free store Kabas in Mechelen. The boxes and other packaging materials that Kabas receives with a delivery are reused by Studio Ode for shipments. In addition, the cards you find with every order are printed with vegetable ink on recycled paper. That means it is 100% CO2 neutral!
We also try to pack all orders with the greatest care and love. Unfortunately, we cannot check how the delivery service handles your package. But we must never lose faith in the goodness of people and therefore dare to promise 98% that your package will reach you in one piece. If this is not the case, please let us know so that we can solve this for you.